Here are some frequently asked questions about various products. If you don’t see your question listed on this page, please use the form below to contact me.
FAQ
If you purchased resources from this site, you will find all of your order details and downloadable files in the My Account section of this website.
If you purchased resources from TPT, you will need to access the “my purchases” section of your TPT account to download the files.
No, each resource is for single classroom use by one teacher. You are welcome to use the files year after year, but sharing the files is not allowed.
Absolutely! When you purchase resources from this site, you purchase a license to print the materials for single-classroom use. You are welcome to print the materials year after year for use in your classroom.
Great question! I wrote an entire blog article about this topic. Please read my best tip for printing in color.
If you purchased a resource from TPT, please contact their AMAZING customer support team by clicking here.Â
If you purchased a resource through this site, EarlyChildhoodConnection.net, here are a few tips that can help with printing digital resources.Â
Zipped Files
First, check to see if your file is a zipped file. Zipped files contain multiple files inside of a large file folder. It’s best to unzip zipped files on a computer…not a phone or tablet.Â
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Printing PDFs
Make sure to open PDFs in Adobe Reader. This is a free program for Apple computers and PCs. Click here to download the most recent version of Adobe Reader. Once Adobe Reader is installed, open the PDF with Adobe Reader.
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You can read more about refunds and exchanges on the Policy Page. In short, due to the nature of having instant access to digital files, refunds and exchanges are not granted.Â
Privacy is important to me. Information from this site is never sold or shared. Please read my privacy policy for more details.
Clipart sold under the Early Childhood Connection name may be used to create educational materials, but please read the details of what is/isn’t allowed.
The backgrounds do appear to be black when the images are opened in a photo viewing program, such as Microsoft Photos. However, the backgrounds are not black. I save all of my clipart to have transparent backgrounds so that each piece of clipart can seamlessly blend with any color background being used. Transparent backgrounds in clipart images allow for the layering of an image over other images. For instance, a graphic of an apple may sit on top of a graphic of a handwriting line without blocking any more of the handwriting line than necessary. The image in this section is made up of three separate clipart graphics: handwriting lines, an apple, and the name of my business. I added those graphics to a Canva template with a white background to give the illusion of a piece of handwriting paper.Â
You can visit the About page to learn more about Heather and Early Childhood Connection.
Meeeeeeeeee! I built it all by myself after watching about ten thousand YouTube video tutorials. I did invest in a series of video courses to set up the shopping cart, which was a labor of love. All of the icons and graphics in my logos were created by hand in a graphics app on my iPad. I love that everything is 100% mine.
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